Privacy Policy

How we collect, use, and protect your data

1. Introduction

Toolliyo ("we", "our", "us") operates an online learning and mentorship platform that provides tutorials, ebooks, quizzes, career tools, and mentor sessions. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website and services.

2. Information We Collect

  • Identity and account details: name, email, login credentials (password stored in hashed form), profile details.
  • Transaction details: order IDs, payment status, amount, and payment method metadata (we do not store full card details, CVV, or UPI PIN).
  • Learning and usage data: tutorial progress, quiz attempts, purchased products, subscription records, referral usage.
  • Support communications: messages, support tickets, mentor booking notes, and contact form submissions.
  • Technical data: IP address, browser/device type, logs, and cookies for authentication and security.

3. Why We Process Your Data

  • To create and manage your account.
  • To deliver paid and free services (ebooks, subscriptions, mentor bookings, tools).
  • To process payments and prevent fraud/abuse.
  • To send transactional notices (purchase receipts, booking confirmations, password resets).
  • To improve product performance, reliability, and security.
  • To comply with legal and regulatory obligations.

4. Payments and Payment Data

Payments are processed by third-party gateways (for example Razorpay). Sensitive payment instruments are handled directly by the payment provider. Toolliyo receives only limited payment metadata needed for reconciliation, support, and compliance.

5. Data Sharing

We do not sell personal data. We may share data with infrastructure, analytics, communication, and payment service providers under contract and only for legitimate business purposes, or when required by law.

6. Cookies and Tracking

We use essential cookies for login/session security and functional cookies for preferences. Optional analytics cookies may be used to improve service quality. See our Cookie Policy.

7. Data Retention

We retain account and transaction records for as long as needed for service delivery, dispute handling, accounting, fraud prevention, and legal compliance. You may request account deletion subject to mandatory retention requirements.

8. Security Measures

We use HTTPS, access control, authentication safeguards, and secure password hashing. No internet transmission is completely risk-free, but we continuously work to protect user data.

9. Your Rights

You may request access, correction, or deletion of your data by contacting us. Where applicable, you may also object to or restrict certain processing.

10. Contact

For privacy questions or requests, please contact Contact Us or email care@toolliyo.com.

Business details:
Toolliyo.com
E-105, Shahbad Dairy, Near Rohini Sector 28, Delhi - 110042, India
Phone: +91 7982331163

Last updated: 28 May 2026